You currently have
in your basket.

Shipping & Returns

SHIPPING

I use U.S.P.S. Priority Mail for standard shipping of pens.  The shipping rate added to your order is about the same as I am charged by the Post Office.  I do not add a handling fee or add-on shipping charges.  Your selection(s) will be included in one basic flat rate of $7 for your entire order.  Insurance of $50 is included with each order.  Additional insurance can be added if desired.  I will send you the tracking information when available. If your order is insured and lost, please refer to the U.S.P.O. for payment details.  Refills and small items will be less if shipped First Class mail - usually about $3.  You will be charged the Priority Mail flat rate charge and I will subsequently reimburse you the overage.  See the Return topic for additional information. 

Express and overnight shipping can be arranged and are charged accordingly.  Other shipping methods can be requested. U.S.P.S. has been reliable and reasonably priced. 

International shipping - I will ship to Canada, Australia and the United Kingdom.  Actual First Class shipping will be added to the order.  When the package leaves the U.S. it is no longer tracked and it is not insured.  Additional shipping with tracking and insurance can also be arranged through other shipping companies.

International order Customs forms will be completed accurately.  You are responsible for any duties or fees assessed.        

RETURNS

I want your pen selection to be satisfactory in appearance and fit/feel.  If you decide the pen you chose is not right for you or is not as expected, kindly call or email me.  Perhaps I can answer a question to satisfy your concern.  If you chose to return the pen, AFTER CALLING OR EMAILING ME I will provide return instructions.  Returns in NEW condition are accepted up to 21 days after purchase.  

Copyright © 2017 Mission City Pens. All rights reserved. Powered by Nop-Commerce